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Old 11-29-2007, 08:44 AM   #16
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Lcd versus Plasma


I'll throw this one other thing out there.


LG PDP's (plasma display panel's) come with a 2 year warranty. All of them....

No, you do not transport PDP's/LCD's lying face up/down.

But when installing a mounting bracket it's common practice to place the panel face down in order to install the bracket. That's been done thousands of times with no problems...

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Old 11-29-2007, 10:31 AM   #17
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Lcd versus Plasma


LG has had some issues with multiple board failures, so who ever buys one of these, I strongly recommend to get an extended warranty.
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Old 11-30-2007, 11:15 AM   #18
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Lcd versus Plasma


Interesting... I bought a 42" plasma about 1 1/2 years ago and the guy at best buy helped me load it into my truck on it's back. I had it on it's back to put the mount on it and moved once with it on it's back. Only a couple of months ago i heard that this was bad for them, after all this moving was done. It still works but guess i will be more careful with it!
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Old 11-30-2007, 06:55 PM   #19
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Lcd versus Plasma


The biggest problem (in my opinion) with laying them on their back, or on their front is the chance for the panel to crack. If it were laying on its back, say in a pickup, If you were to hit a decent bump, just the shear weight of the glass can crack the panel. Like wise, on its face. There are other problems that can occur as well, but in my opinion, this is the main reason. If the panel cracks, the set is toast. To give you an example, I had a customer want me to give him an est of a 50" Plasma TV panel replacement. He had cracked the panel while moving it. The set was about 8 months old, and originally cost about $2,200. The price of the panel was $1,985. at COST, but there was a dud value on the old panel of $500. Unfortunately, the original panel was cracked, so there was NO dud value. Then there would be the labor to install the panel. It would be cheaper to just buy a new TV.

Just remember, the glass on a panel TV is thin, and can break easily.
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Old 12-02-2007, 08:46 AM   #20
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Originally Posted by ktkelly View Post
LG PDP's (plasma display panel's) come with a 2 year warranty. All of them...
First LG I pulled up at best buy says ONE year warranty...Your comment "all of them" is null and void...Perhaps if you buy the tv directly from LG, you'll get a two year warranty, but I'm sure the cost of the warranty will be included in the price. Here's the link:
http://www.bestbuy.com/site/olspage....#productdetail

I'm not trying to agrue here. I stand firm on including the cost of an extended warranty with the TV purchase. Again, my suggestion is to use a visa signature card to get the lowest cost warranty available (obviously pay the card off in full prior to accruing interest). If you do not have a signature card, look into club stores as the warranties are cheaper.

Last edited by Bacardi 151; 12-02-2007 at 04:51 PM.
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Old 12-02-2007, 03:08 PM   #21
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Lcd versus Plasma


Bacardi,

I'm not here to argue either.

The item you link to is a LCD panel.

Perhaps it didn't register when you read what I posted?



As to the warranty issue?

There are far more people who recommend against extended warranties than those who recommend them.

Here's something from the Clark Howard show:

Aug 22, 2007 -- Sales of extended warranties are down
Minneapolis' Star Tribune reports that sales of extended electronics warranties at Best Buy and Circuit City are down 12 percent and eight percent, respectively. Clark really rejoices in these stats because he hates when these warranties are crammed down your throat by salespeople. Speaking of that, Clark recently bought an LCD TV (on sale) at a major electronics retailer. When the salesperson started his spiel about the warranty and Clark declined, the salesperson dropped him like a hot potato. He actually left Clark by himself to lift the TV onto his cart and didn't even fill out a customer ticket! Clark thinks the man probably acted this way because he may have needed a certain close rate on the customer tickets he writes up. So rather than risk being penalized for not selling the warranty, the sales associate didn't even bother writing up a ticket. At Circuit City, for example, the only way they survive is through warranty sales. Best Buy, meanwhile, reported some $100 million -- more than half of their $1.38 billion in profits -- came from the sale of extended warranties.

Clark says the payback on warranties is worse than on a Vegas slot-machine. In fact, he jokingly advises people to get a quote on a warranty and then go drop that chunk of change in a one-armed bandit. At least then you'll get flashing lights, racket and noise, plus have some fun taking in the atmosphere! But seriously, for every dollar you pay on an electronics warranty, you only get back about eight to15 cents, after you account for depreciation and how quickly technology becomes outdated. Clark thinks you should never buy an extended warranty on computers and electronics. You're a little bit safer with a warranty on your appliances. Finally, keep in mind that credit cards will sometimes double the manufacturer's warranty on electronics. It's like getting an extended warranty for free!



The basics are this. It's smart to use a credit card to get the extended warranty, when available, but foolish to buy one.

Last edited by ktkelly; 12-02-2007 at 03:12 PM.
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Old 12-02-2007, 05:21 PM   #22
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KtKelly, I stand corrected. You found the 1% of all flat panel TVs that doesn't have a 1 year warrranty, the LG plamsa. Was your point just to prove me wrong or do you actually recommend LGs over all other tv based on the 2 year warranty? I dug a little deeper with LG. I looked up the 50" 1080p plasma that's on sale for $2699 at best buy, it's ranked 6.9 out of 10 by CNET. There's several, all name brands you mentioned in a previous post 50"/1080p ranked higher at a cheaper price. In fact with some, adding a circuit city/best buy "cash cow" warranty would still be cheaper than the LG.

The story you posted confirmed what's already been posted. CC/BB/HH warranties are the worst deals. A credit card and costco (which you didn't recommend) is the best deal. In the middle is the other clubs, sams, BJs, etc. Do you think ANY extended warranty is a total rip-off or is there a dollar amount/per year that you consider a good deal? Would you consider $50/year a good deal? I personally do.
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Old 12-02-2007, 06:57 PM   #23
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Her is the problem with NOT buying an extended warranty. Most of these sets that fail, will do so because of a bad board. Most of these boards can NOT be repaired, so a complete assembly will have to be replaced. Some of these boards are Hundreds of dollars, and the labor will be in the $125-$225 range, so do the math yourself. I am NOT saying that every extended warranty is good, but what I am saying....If you buy a good Panel TV, and you plan on keeping it for 4-5 years, you may regret not getting one.

To give you an example. I bought my wife for Christmas one of those auto GPS navigators. One place wanted $179 for a 2 year warranty, and another store had a four year extended warranty for only $49.. Now thats a hugh difference.

I am seeing panel TVs come into the shop that are maybe 2 years old, and with the labor and parts, it may cost the customer about $450 to repair the set. Most of this is for the part. The set originally cost the customer about $700, but can be replace now for about $475. It all depends how much the warranty costs, and how long you plan to keep the set. If you do buy an extended warranty, make sure that it will cover "replacment" if TV can NOT be repaired because the parts can not be obtained (A big problem with some of the Chinese TVs)
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Old 12-02-2007, 08:53 PM   #24
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Quote:
Originally Posted by bofusmosby View Post
Her is the problem with NOT buying an extended warranty. Most of these sets that fail, will do so because of a bad board. Most of these boards can NOT be repaired, so a complete assembly will have to be replaced. Some of these boards are Hundreds of dollars, and the labor will be in the $125-$225 range, so do the math yourself. I am NOT saying that every extended warranty is good, but what I am saying....If you buy a good Panel TV, and you plan on keeping it for 4-5 years, you may regret not getting one.

To give you an example. I bought my wife for Christmas one of those auto GPS navigators. One place wanted $179 for a 2 year warranty, and another store had a four year extended warranty for only $49.. Now thats a hugh difference.

I am seeing panel TVs come into the shop that are maybe 2 years old, and with the labor and parts, it may cost the customer about $450 to repair the set. Most of this is for the part. The set originally cost the customer about $700, but can be replace now for about $475. It all depends how much the warranty costs, and how long you plan to keep the set. If you do buy an extended warranty, make sure that it will cover "replacment" if TV can NOT be repaired because the parts can not be obtained (A big problem with some of the Chinese TVs)
Seems like the consensus (I'm the minority) of this board is to trust the branding....Buy the most expensive NON-Chinese TV as long as you recognize the brand. Apparently, if it's a name brand, it's Chinese free and will last for years, saving you hundreds in warranty costs...

After reading this whole DYNAMIC thread, I'm tempted to invest into best buys warranties as they are so profitable.

To add something relevant to your post, as I'm sure you know, 2 years is a terrible indicator. HOURS is the key. Is the TV on for 2 hours a day or 12?
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Old 12-04-2007, 09:29 PM   #25
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Lcd versus Plasma


Bacardi 151

Good point. A lot of the chinese sets that are failing have had a limited amount of use. A number of them have been bad right out of the box. My opinion is that they are turning loose of these sets before they work the "bugs" out. And, you can not go by just the brand name. For example, RCA used to be one of the best. NOW, it is one of the worse ones out there. All Chinese. On the RCA LCD sets 32" and smaller, there are NO parts avaliable, and I have been told by those that should know, that parts will NEVER be avaliable. If the set fails in warranty, they swap it out. When the set is out of warranty, good luck on getting the parts. Now, this may change in the future, but as of now, this is the way it is. There are some parts for these avaliable, but only because the larger LCD sets use some of the same boards, and the parts can be obtained for these, as long as the parts are not on a factory B/O.

This is the very reason why I strongly suggest to anyone to buy an extended warranty with the replacment option of the set, if the parts can not be obtained.

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