I think lightning damaged our modem supplied by Bell South. They sent us a refurbished Motorola. Now when I hook my DIR-615 router up, I get no service. All the lights on the router light up except the last one (globe).
When I remove the ethernet cable from the 'new' modem and put it in the port on the Dir-615, I lose online signal. It is like there is no connection between the modem and the router.
To rehash, I connect the router to the ethernet port on the desktop computer. I connect the modem and the router. No service.
When I remove the ethernet cable from the router and put it back in the modem, I get internet on the desktop. Does this mean the router is also damaged?
Thinking seriously about getting a router modem combo if I need another router.