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Old 01-11-2013, 11:18 AM   #16
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New Jelwen's collecting water between top rail and frame


Certainly would not hurt to get them in the same room

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Old 01-11-2013, 12:50 PM   #17
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New Jelwen's collecting water between top rail and frame


...and btw, while im not the #1 fan of the jeldwen product, your installer is going to have an uphill battle in trying to say that this issue is product related given your description of the issue.
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Old 01-21-2013, 06:00 PM   #18
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New Jelwen's collecting water between top rail and frame


The JelWen rep came out. The larger windows with two latches all have warped upper sashes. All need to be replaced. Believes the wood used was not dry, or stored incorrectly. Does not believe this has anything to do with the water problems, and the smaller window sashes are fine, but still dripping water.

As for the water, he believes its condensation. He checked weather stripping said it looks ok. He has never seen this problem and is checking with other reps for ideas. He wants to add stripping on top of the top sash, but this will cover the sliding latches which allow you to tip the window in for cleaning. So, not acceptable for me.

Any thoughts??? He was certain its not moisture from outside.

Now the water which was dripping is just big ice stagatites which get larger every day.
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Old 01-21-2013, 07:54 PM   #19
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New Jelwen's collecting water between top rail and frame


Great that he has identified the warped sashes... I do have to say that I'm very skeptical on the condensation diagnosis however given that it was 50*+ last week when you posted.
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Old 01-21-2013, 11:19 PM   #20
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New Jelwen's collecting water between top rail and frame


Have you checked the humidity levels?
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Old 01-22-2013, 11:29 AM   #21
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New Jelwen's collecting water between top rail and frame


Should be pretty easy to figure out at this point. The day that you posted previously it was 50* and rainy. Now it is 0 and drier than a bone. If you had moisture then and not now, obviously it is not a condensation issue. If you can start with a clean, dry surface now, and you end up with any moisture or ice in there, then it will be due to condensation... Although, given that he is replacing upper sashes, you might want to wait until they are installed to answer definitively. Certainly a warped sash that is leaking cold air would increase the chances of condensation.
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Old 01-31-2013, 09:23 AM   #22
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New Jelwen's collecting water between top rail and frame


its a flashing ( lack of flashing ) issue , not the window < installers fault

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