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Old 09-08-2011, 09:52 PM   #16
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Need advice on quality of window installation?


Most windows are not installed by certified installers and 65% of the windows are installed improperly. I took a 2 day window installation class and almost everyone one that was in the class was there and got paid for being there and the boss paid the $800 cost also. Many worked for G.C.s or window subcontractors that did the work for G.C.s that did not want their contractors to take a fling at installing - usually required for insurance purposes because of insurance claims.

Usually a good water intrusion engineer/specialist or a person from a testing lab can find the source of the water with a few small (3/16" diameter) holes and a 4" -5" moisture probe instead of tearing off drywall or exterior or making water tests.

Dick

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Old 09-09-2011, 10:23 AM   #17
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Usually a good water intrusion engineer/specialist or a person from a testing lab can find the source of the water
And how many of them are you going to get 30’ off the ground or on that steep roof?

You don’t need to be an engineer to use the probe.
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Old 09-09-2011, 10:33 AM   #18
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Now that's just sad.... sloppy, very sloppy.

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Old 09-17-2011, 01:09 AM   #19
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Need advice on quality of window installation?


wow, that ditto the sloppy part

that person has no business installing windows, you should have someone come out from this "big box store" and have a look-and either get a refund or get someone to do it properly. You should not pay money for that or accept it for being a finished product.
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Old 09-17-2011, 07:55 AM   #20
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Need advice on quality of window installation?


Those window pics could be the "Before" pics in a window advertisement. To think that someone would try to pass that off as the "After" pics is a travesty!
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Old 09-17-2011, 10:41 AM   #21
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Need advice on quality of window installation?


kwikfishron -

How many windows are 30' off the ground? The people/homes with problems are usually long beyond dealing with a contractor and then turn it over to the insurance company and goes beyond a single window, but all of the windows installed. It is not necessarily an engineer and usually is a technician that understands what should be done and is experienced in dealing with the conditions. I am an engineer that has hung on scaffolds on a 15 story building looks at window installations. When it gets to an insurance company, there is no problem with equipment and security. Commonly it is requested that an insurance company representative personally observe the inspection and water testing after a section of the wall is removed. It is not just a guy on a step ladder without a safety rope.

Be that as it may, the vast majority of the problems are the first and second floor windows the cause the internal damage, rot and mold. Once an upper level windows is shown to be improperly installed, then the assumption is that the other windows are similar. Very often the the 1/8" diameter probes are made to minimize any exposed damage at the predetermined points that have historically be shown to be indicative locations. If there is moisture (fiberglass is great at holding moisture), there will be water test or removal of the exterior to reveal the condition and installation methods. - It is not just shooting a few photos and making assumptions.

Moisture and water intrusion cause many major problems in addition to structural problems. I was on a site where a $750,000 claim on an addition resulted in the home being totally leveled and started over. I have no idea if it was the owner's insurance company or the contractor's insurance company that paid. When you get to that point, if an engineers report is submitted, both sides can use or interpret the report. That is why many General Contractors are urged to have windows installed by certified or accredited people or sub-contractors that make sure the installers are qualified and can prove it. Usually a G.C. has better work for good carpenters to do, so a certified installer is the logical choice.

When it comes to installing in existing structures with questionable construction, it takes even more verified skill and knowledge to avoid being blamed.

I recently had an over sized 6' heavy slider in a 30 year old building and recognized the "can of worms" that could be found and the problems of logistics (picking up and disposal), doing it after 2 months of hospitalization after falling off a roof, I chose Renewal By Andersen and specified a certified installer to provide protection. After a good install by a professional with all the equipment (generator, compressor, break, different caulks, sealants, etc.) that took about 3 hours and was inspected and approved by the city inspector an hour or so later and the inspector also verified that the Andersen install also put in the necessary smoke and CO monitors (included in the price). - I decided to have another door replaced, but have not told them yet, because my mother said "always sleep on something overnight".

At least I have no worries since I have eliminated any future problems/cost by having Andersen do the install and have the same interior insurance company that provides the exterior insurance.

Dick
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Old 09-17-2011, 03:02 PM   #22
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kwikfishron -

How many windows are 30' off the ground? The people/homes with problems are usually long beyond dealing with a contractor and then turn it over to the insurance company and goes beyond a single window
Well on the Oregon Coast there plenty of windows 30’ off the ground. Many homes are built on steep banks. I’ve installed windows, siding and decks on homes where it was 15 feet to the first coarse of siding then two stories and a gable above that with the gable being a wall of windows.

I have no doubt that people get fed up with contractors that can’t figure out why the house is leaking and open up the can of worms and still solve nothing. I’ve seen it many times. I guess maybe I’m lucky to have worked for so long in an area where long periods of horizontal rain is common place 3 months out of the year. Myself and most of the other siding and roofing contractors on the coast have a pretty good idea on how to make things not leak. Callbacks are not an option. Troubleshooting leaks is what keeps us busy in the winter. I own a probe, know how to use it and it didn’t take a degree or time in a lab to do it.
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Old 09-17-2011, 11:43 PM   #23
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Need advice on quality of window installation?


That looks like the work on my 40-50 yr old replacement windows that I want to get rid of! Not something nice and new I would be happy to pay for.

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