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-   -   Need advice on quality of window installation? (http://www.diychatroom.com/f104/need-advice-quality-window-installation-116575/)

aessedai 09-07-2011 10:29 PM

Need advice on quality of window installation?
 
3 Attachment(s)
I recently bought windows from one of the large home improvement stores and had them install them. I'm not happy with the install but I don't know if it just looks like shoddy workmanship and functionally isn't an issue or if I should be worried about the quality of the installation and potential water problems down the road. The store ordered nailed fin instead of brickmould but found an installer who agreed to make them work. He cut out the old windows leaving about an inch of the old brickmould then slid the new windows into place. The window and brickmould were level, there wasn't any overlap and on the sides, there was as much as a 1/4" gap (from the outside) between the two; I could see into my wall to the spray foam insulation. He filled these gaps with silicone.

I heard that this could lead to ice buildup inside my walls over winter so I complained. They told me that the installation was perfect except that normally brickmould would be on top overlapping this seam or gap and would essentially provide the final seal. They agreed to install brickmould. The guy came back. When I look at the "brickmould" which is just pieces of vinyl overlapping each other, I'm concerned by the unsealed seams and the poor silicone application which has left gaps between the brickmould and window. The silicone appears to be the only thing holding the brickmould on.

Do I have anything to complain about other than the amateurish appearance of it? Is this really how windows are sealed from the outside? I don't want to cause a fuss if functionally, this is fine.

Thanks for any help that you can give me.

Just Bill 09-08-2011 06:46 AM

Amateurs do not get paid, which is what this guy should have been paid. Very sloppy.

Windows on Wash 09-08-2011 07:28 AM

Poor install and very non-functional. That window will leak in the future.

kwikfishron 09-08-2011 07:38 AM

This is a classic example of why you should not hire box store contractors.

The only reason these guys work for those stores is because they don’t have their own customer base which usually translates into lack of experience.

vinylwindows 09-08-2011 06:43 PM

Quote:

Originally Posted by aessedai (Post 723460)
I recently bought windows from one of the large home improvement stores and had them install them. I'm not happy with the install but I don't know if it just looks like shoddy workmanship and functionally isn't an issue or if I should be worried about the quality of the installation and potential water problems down the road. The store ordered nailed fin instead of brickmould but found an installer who agreed to make them work. He cut out the old windows leaving about an inch of the old brickmould then slid the new windows into place. The window and brickmould were level, there wasn't any overlap and on the sides, there was as much as a 1/4" gap (from the outside) between the two; I could see into my wall to the spray foam insulation. He filled these gaps with silicone.

I heard that this could lead to ice buildup inside my walls over winter so I complained. They told me that the installation was perfect except that normally brickmould would be on top overlapping this seam or gap and would essentially provide the final seal. They agreed to install brickmould. The guy came back. When I look at the "brickmould" which is just pieces of vinyl overlapping each other, I'm concerned by the unsealed seams and the poor silicone application which has left gaps between the brickmould and window. The silicone appears to be the only thing holding the brickmould on.

Do I have anything to complain about other than the amateurish appearance of it? Is this really how windows are sealed from the outside? I don't want to cause a fuss if functionally, this is fine.

Thanks for any help that you can give me.

This is not what new replacement windows should look like. Take a look at XXXXXXXXXXXXX for professional, quality workmanship. I am sorry this happened to you.

kwikfishron 09-08-2011 07:05 PM

Quote:

Originally Posted by vinylwindows (Post 724066)
This is not what new replacement windows should look like. Take a look at WWW. Spam Spam Spam for professional, quality workmanship. I am sorry this happened to you.

Easy Cowboy, self promoting links will get you spanked around here. You can link your business in your signature though. Read this http://www.diychatroom.com/faq.php?f...aq_advertising

Bud Cline 09-08-2011 07:09 PM

Quote:

The only reason these guys work for those stores is because they donít have their own customer base which usually translates into lack of experience.
Or they have already set fire to anyone and everyone they have ever worked for and can't get any more work due to their reputation.:)

oh'mike 09-08-2011 07:10 PM

Quote:

Originally Posted by kwikfishron (Post 724079)
Easy Cowboy, self promoting links will get you spanked around here. You can link your business in your signature though. Read this http://www.diychatroom.com/faq.php?f...aq_advertising


Thank you Ron---I think you said that very nicely-Mike--
(Big mean and scary moderator)

Bud Cline 09-08-2011 07:12 PM

And still the link stays.:)

oh'mike 09-08-2011 07:16 PM

Quote:

Originally Posted by Bud Cline (Post 724091)
And still the link stays.:)

Hey, I forgot---:eek::laughing:

Bud Cline 09-08-2011 07:17 PM

:bangin:

oh'mike 09-08-2011 07:21 PM

:001_tongue:--------------

kwikfishron 09-08-2011 07:47 PM

1 Attachment(s)
Bud made me do it!:lol::lol::lol:

Bud Cline 09-08-2011 07:58 PM

I just love obedient people. That's how they get promotions too.:) Come and get your cookie.:)

kwikfishron 09-08-2011 08:10 PM

I thought there might be a secret society behind the scene pulling the strings. :gunsmilie:


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