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Exterior Door Stays Locked

1K views 3 replies 4 participants last post by  HomeSealed 
#1 ·
Hi,

I have a basement door that stays locked even though I unlock it. The door knob doesn't move at all. I tried unlocking it with a key outside and the switch inside. It just doesn't budge.

Does anyone know how to fix this?

Thanks!
 
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