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Old 05-27-2013, 12:22 PM   #1
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exterior door install problems


I purchased a new exterior door from lowes. A reliabilt steel door.
I have already taken one back, convinced it was bad. Now I'm not so sure.


The opening is square. the door is in plumb and the reveal around the entire door is equal per the installation instructions.
BUT, the door rubs on the bottom a lot and I can't figure out why.
The first door(the one I took back) did the same thing.

Even with the door OUT of the rough opening, it does the same thing (and the original on did this too)

I'm totally stumped and very frustrated.
Does anyone have any suggestions?

I really can't believe I could get TWO bad doors, so I'm pretty sure I'm doing something wrong here.

Thx in advance

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Old 05-27-2013, 01:04 PM   #2
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exterior door install problems


A little more info needed.
This exterior door, does it have a adjustable threshold?
You want the frame centered in the hole, but you are also looking to get the reveal equal around both sides and top header.
Look at the hinge side and will see typically about 1/8" gap from the door to the frame.
You want to carry that same reveal across the header and down the other side.
You also want the top header to be level, it sucks when you need to shim the threshold up to get the header level, is needed sometimes when floor is really bad.

Key points, hinge side first and make it plumb. Make the header level, match the 1/8" reveal that is set from the factory by the hinges.
If the threshold is adjustable, adjust it. I like a door that rubs a little more then you would think when new, give it a couple months and rubber bottom will free up but still seal.

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Old 05-27-2013, 01:27 PM   #3
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exterior door install problems


Yes,
It has an adjustable threshold, and it's all the way down(low)
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Old 05-27-2013, 01:45 PM   #4
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exterior door install problems


Have you added a long screw to the top hinge yet?
Is the reveal perfect between the top of the door and the head jamb?

Can you post pictures? If so--we could use a picture of the hinge side reveal---ant the head jam reveal.
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Old 05-27-2013, 02:06 PM   #5
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exterior door install problems


Need to check with your level what is going on with the floor, hinge side and the header.
If you get the hinges and the header level, but floor is not level, you may need to jack up one side or the other on the floor.
When you put your level on your floor, it will tell you which side to jack up.
But you can usually see what needs to be done by looking at the reveal of the door to the header.

Get down on the floor and look at which part is rubbing and stop it from closing.
Because wonky things happen when floors settle and walls do weird things.
We cant always maintain the same reveal and need to make adjustments to the install to correct them.

This can be very frustrating, just stand back and look at it. If you push the bottom hinge side out, it will raise the door in the opposite side up.
If you push the top hinge out it will lower the door on the other side and may help by raising the hinge side up a smidge by getting the correct angle.
Just play with it and push the corner of the fame one way and see what it does, push another corner another way.
You have 4 corners that can either be lifted, lowered, pushed left or right.
You really need a cup of coffee and patience for setting doors.
Take your time. And I know of a couple of doors that because of existing conditions, never could set them perfect.
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Old 05-27-2013, 03:59 PM   #6
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exterior door install problems


hey guys,
thx for the help. It was in fact the floor. This door is the back door to mygarage, which has a block foundation. The problem was that the hinge side block was about 1/8 off level from the center and latch side blocks(which were level). I missed this the first time when I was checking everything and your tip made me go back and double check..
Thx again for the help (and for leaving me some hair
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Old 05-27-2013, 04:34 PM   #7
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exterior door install problems


Glad you got it.
What sucks with messing with raising the exterior threshold, it no longer sits flat on the ground. You want to seal it so when you step on it, does not spring up and down and you also want to seal it from leaking water underneath to inside the garage.
Just tings to consider and glad you got it working.

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