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Old 09-07-2011, 08:12 PM   #1
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Doors so many problems so little time!!!!


Just installed by a window/door company. Have only paid 1/4 thank goodness.

This is what I ordered vinyl clad, no exterior exposed wood, no aluminum. Doors would not be protected and our old doors we have rotted frames etc.

Door so tight in rough opening, it's bowing. no screws into headers.

None of the sills are caulked, I can slide a ruler under the entire door, from inside to outside.

Noticed that the glass on three doors have streaks between glass.

Now they want to cap all wood with some type of vinyl, have not seen it yet.

I have a list of about 20 items that are wrong.

The repaired the strike plate area with a dab of caulk.

I am at the point, I don't want them back to do anything it keepd getting worse.

So what do you think?
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Old 09-07-2011, 08:31 PM   #2
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Doors so many problems so little time!!!!


I always recommend giving a company the benefit of the doubt until the complete their work, however, those lock mortises, ect look rather sloppy. I'd recommend explaining your concerns to a "higher up" at this company and see where that goes.
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Old 09-08-2011, 10:59 AM   #3
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Doors so many problems so little time!!!!


The first time they finished with the doors, the casing popped off when sidelites/door was opened. They just nailed casing to frame and left the gap at wall for me to fill in with caulk.

Outdoor trim put on was alumnium and caulking was sloppy.

Door with sidelites sagging, should it have screws into the header?
"OH...the casing is what holds that up" per owner of company.

Door looks crooked? "just the siding/drip gaurd" per owner.
Maybe! but why do I have a 1/4 inch gap under the door wih air coming in?

"Yes, we can fix the strike plates" per owner.
They meaning installer & owner put caulk on it..OK FIXED.

I do not like how they shimmed the front door, hammered in a piece of wood on one side. Sill now bowing.

Installed last door, removed door then found out new door is 4 inches too small. Hurricane on way, I need a door. Then caps the out side, so I will feel like I have to keep this door. By the way it is not centered in opening.

Did I mention, Going on the 4th month of this.

When do you say, NO MORE.
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Old 09-08-2011, 11:44 AM   #4
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Doors so many problems so little time!!!!


4 months…. Ouch. I think that throws the benefit of the doubt out the window.

As bad as the pictures look I don’t see anything there that can’t be corrected. How big is this window company? Have you talked to the higher ups? Do you have a contract?
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Old 09-08-2011, 11:50 AM   #5
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Doors so many problems so little time!!!!


Were they the low-bidder?
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Old 09-08-2011, 09:40 PM   #6
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Doors so many problems so little time!!!!


4 months? Yikes! .... What is up with that interior pic though? It looks like there is an extra piece of wood on the back side of the casing acting as a "jamb extension". There is nothing wrong with that in particular, but overall, the installation looks pretty shoddy by the pics.
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Old 09-09-2011, 06:52 AM   #7
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Doors so many problems so little time!!!!


Workmanship looks poor, I'm no expert but it doesn't look satisfactory when nothing is in alignment with anything... :/
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Old 09-09-2011, 07:58 AM   #8
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Doors so many problems so little time!!!!


Quote:
Originally Posted by HomeSealed View Post
4 months? Yikes! .... What is up with that interior pic though? It looks like there is an extra piece of wood on the back side of the casing acting as a "jamb extension". There is nothing wrong with that in particular, but overall, the installation looks pretty shoddy by the pics.
+1

Missed on several items and the finish quality is suspect to say the least.

What was their bid like compared to the other competitors?
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