Check out the job Lowe's did installing my new custom Pella window

strategery

It looks pretty good from the inside....



But then when you see it from the outside, not so much...





Notice how the paint came off of the siding on the bottom corner? They forgot to put my shutters back on, too.

oh'mike

That house and it's paint look to be sixty years old---You may be expecting results that are not possible on a house of that age--the paint was not bonded to the wood.

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1910NE

Chipped paint and/or minor dents and dings are normal (IMO) when doing a new window install. Who was supposed to do the finish work. Perhaps they left the shutter off so you could paint over the caulking?

Tom Struble

ya could have cut the ''weeds'' back so the installer could get in there easier

kwikfishron

Dang…..not everybody gets to work up town.

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loneframer

All in all, the window install looks pretty good.

The peeled paint looks like a moisture condition from the old window possibly.

Not overly impressed with the coil wrap job, but it looks like it'll do the job.

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HomeSealed

I think the exterior finishing looks absolutely terrible... Some of the above points are true, but the aluminum trim is horrendous. It looks like a 1/2" gap between the siding cut-back and trim that was then filled with caulk. The interface between the trim and the window looks very questionable as well. I would not be surprised at all if the only thing keeping that window from leaking right now is a bead of caulk on the top of the trim, but that is just speculation on my part.... On the plus side, the reveals look good, so at least it was installed square. Just finished by an amateur on the exterior.

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strategery

There were two different guys who did the work. I think it's because of a union thing.

Anyway, it is an old house. It's 100 years old. I'm not sure what year the siding was put on but it was a long time ago. I expected there to be tyvek wrap or something underneath the siding but I didn't see any.

I was planning on having the siding replaced in a year or two but after seeing this I might need it sooner.

Any suggestions on what I should say to the installation people when they call me back about the install? They've already called me back about putting the shutters back on. The installation department is going to check in with me after it's done to make sure everything's ok. What do I say? That the exterior trim looks awful? I'm not all that familiar with the terminology as this is the first window I've ever bought and had installed. It does look GREAT on the inside though.

Sorry about the unkempt vegetation. I hadn't been home much lately and I should have hired a lawn service to keep things up while I was away.

Tom Struble

no need for an apology i just hate bushes

Windows on Wash

Interior work looks pretty solid.

As HomeSealed said, the coil work is nothing to write home about but paint chipping is going to be a natural phenomenon in that case.

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strategery

The guy who did the bulk of the install came by today. I unfortunately I wasn't home to talk to him but he put my shutters back on and hauled my old window away.

Lowes is still calling me asking how the install went and if there are any problems. They want to make sure it's ok but I don't know how to ask about the exterior trim. What do I say? That there appears to be a gap between the siding cutback and the trim that is filled only with caulk?

I am eventually going to get new vinyl siding and shutters, but I opted for a full frame window replacement in this instance because the old window was...well...old. It felt like it wasn't sealed too well because there were drafts near it on cold windy days. I wanted this window replacement to be done RIGHT. Now I am worried.