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Old 12-15-2011, 07:53 PM   #16
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Anderson 'A' series windows.


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thanks for straightening me out Oberon
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Old 12-16-2011, 02:00 PM   #17
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Anderson 'A' series windows.


I talked to Wendy @ Anderson on 12/15. She agrees that my window seems to have an issue. She said said she will look into the problem and get back to me.
I will keep you updated...
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Old 12-16-2011, 03:08 PM   #18
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Anderson 'A' series windows.


That is good news... The reveals look good in your pics, so I don't see the installation causing the probs that you've described.
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Old 12-20-2011, 02:54 PM   #19
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Anderson 'A' series windows.


Wendy from Anderson called today (12/20) and said someone will come to fix my window after the first of the year.
That is very reasonable.
Will post the results next year.

Thanks Wendy
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Old 01-04-2012, 12:27 AM   #20
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Anderson 'A' series windows.


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One of the many reasons I will not deal with Anderson or Pella.
What manufacturer would you recommend?

Is Milguard any good?
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Old 01-04-2012, 07:51 AM   #21
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Anderson 'A' series windows.


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What manufacturer would you recommend?

Is Milguard any good?
For what material?
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Old 01-04-2012, 08:58 AM   #22
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For what material?
Fiberglass windows
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Old 01-04-2012, 09:51 AM   #23
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They are okay.

I have used them on several projects. They burned me on one and I couldn't collect the balance on a project because they leaked air and could not fix them.

I would not use them personally when there are other suppliers out there with a more well engineered product like Inline or Marvin.

They tend to run on the bulky side on their old one but they supposedly have a new one out or coming out that is really nice.

I will relay this one story. I had a customer who was deciding between their fiberglass window with the wood interior and a Pella Architect wood window. The customer in this case actually grew up in Washington state and was familiar and a sort of friend with the Milgard family owners. As a result, he wanted to consider their product along with any others.

They shipped me a new sample and I unboxed/wrapped it at the customer's home.

As the reveal was about to be complete for it fantastic unveiling.....it didn't work!!!! The balance assembly was all mangled and it was not something that could have been done in shipping. This was something that got missed on quality control. Go figure.

I think you can probably guess what product the customer went with.
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Old 01-04-2012, 02:17 PM   #24
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Anderson 'A' series windows.


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They are okay.

I have used them on several projects. They burned me on one and I couldn't collect the balance on a project because they leaked air and could not fix them.

I would not use them personally when there are other suppliers out there with a more well engineered product like Inline or Marvin.

They tend to run on the bulky side on their old one but they supposedly have a new one out or coming out that is really nice.

I will relay this one story. I had a customer who was deciding between their fiberglass window with the wood interior and a Pella Architect wood window. The customer in this case actually grew up in Washington state and was familiar and a sort of friend with the Milgard family owners. As a result, he wanted to consider their product along with any others.

They shipped me a new sample and I unboxed/wrapped it at the customer's home.

As the reveal was about to be complete for it fantastic unveiling.....it didn't work!!!! The balance assembly was all mangled and it was not something that could have been done in shipping. This was something that got missed on quality control. Go figure.

I think you can probably guess what product the customer went with.
I have vinyl windows but they tend to warp out in the Arizona sun. Aluminum windows work better but what about the thermal break? Wood exterior in Arizona is a disaster waiting to happen. So what is one left with?

There are people here who despise Pella and then there are some who love Pella. The same goes for Anderson and for all of them. There is no clear consensus on windows.

One thing for certain, all of them have a cruddy line that is used in most tract homes. Cheap windows that perform OK for the first 5-10 years and then fail. In a custom home one needs to buy the upper series of windows. They never put in the good windows in tract/spec homes.
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Old 01-05-2012, 08:06 AM   #25
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I have vinyl windows but they tend to warp out in the Arizona sun. Aluminum windows work better but what about the thermal break?
You are using the wrong vinyl window then. The heat of deformation should never be approached, even in Arizona.

Good vinyl does fine in those climates but Aluminum is much more commonplace. It needs to be thermally broken like you suggested or it is a big hole in the side of the home.
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Old 01-05-2012, 09:01 AM   #26
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Anderson 'A' series windows.


Please DO let us know if/when this was resolved by Wendy.

Thanks!

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Old 01-05-2012, 03:56 PM   #27
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Anderson 'A' series windows.


Waiting for call from Wendy at Anderson.
Today is Thur. 1/5/11. If I don't hear from Wendy by Mon. 1/9 I'm going to call her.

Ray M.
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Old 01-05-2012, 04:10 PM   #28
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Thanks Ray, tens of thousands await the results....

Wendy? Are you listening?

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Old 01-05-2012, 04:49 PM   #29
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You are using the wrong vinyl window then. The heat of deformation should never be approached, even in Arizona.

Good vinyl does fine in those climates but Aluminum is much more commonplace. It needs to be thermally broken like you suggested or it is a big hole in the side of the home.
I didn't buy or install these windows, it came with the "tract" home. The sun really faded the vinyl window strips on the outside. Plastics do not tend to do well in the AZ sun. Even plastic & vinyl fencing out here gets warped and brittle from the sun.

Here in PHX our car battery life is only 2-3 years, compared to 5-7 years in other states. Our tire life is only 3-4 years, compared to 5-7 years in other states. The sun is brutal on everything, and vinyl is no exception. The only thing that can take the sun is masonry and metal.

That is why I am interested to see how fiberglass reacts to the sun.
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Old 01-06-2012, 08:51 AM   #30
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Anderson 'A' series windows.


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Originally Posted by JackOfAllTrades View Post
I didn't buy or install these windows, it came with the "tract" home. The sun really faded the vinyl window strips on the outside. Plastics do not tend to do well in the AZ sun. Even plastic & vinyl fencing out here gets warped and brittle from the sun.

Here in PHX our car battery life is only 2-3 years, compared to 5-7 years in other states. Our tire life is only 3-4 years, compared to 5-7 years in other states. The sun is brutal on everything, and vinyl is no exception. The only thing that can take the sun is masonry and metal.

That is why I am interested to see how fiberglass reacts to the sun.
You and I both know that a builder will use the cheapest stuff that he can get so I would not base my opinion on vinyl windows in desert applications on a new construction experience.

That being said, there are great alternatives to vinyl for high exposure regions. Fiberglass will be fine as long as the exterior finish remains intact. Exposed fiberglass and resins will be similarly deteriorated by the sun.

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