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Old 03-23-2010, 03:22 PM   #16
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new home with visible drywall seams


They may "have the process down", but they may be using new subcontractors also. Builders are shopping price in this economy. They may have gotten a cheaper bid on the drywall and/or painting which could be the issue. Cheaper bid = cutting corners on material or labor which = lesser quality on the finished product. You are correct that now is the time to rectify the situation.

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Old 03-23-2010, 03:52 PM   #17
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new home with visible drywall seams


With the new info provide ( knock down texture) it is sounding like they may have missed the priming step before fininsh texture. Or something went wrong there. Was this a single or double knockdown that was done?

Speed read the first six pages for a quick education.

http://www.usg.com/documents/constru...k/chapter5.pdf

If I were your builder I would send the A paint crew... and ask if a conversion product like BM fresh start or primer of their choice and proper painting might rectify this situation and get you to smile or at least stop frowning.
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Old 03-23-2010, 04:09 PM   #18
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new home with visible drywall seams


Wish I could tell you the process but I have no idea. I'm nomally at the site 2-3 times a week but that week I didn't make there. When I did some drywalling and mudding on a remodel I did for ourselves I noticed the seams on one wall after priming, tried to fix two different times by resanding and repriming. Ended up calling in the pros to correct my seams. Once I called them in I didn't want to take the chance of a blame game so I had them correct, texture and paint instead of doing the texture or paint myself. It came out great.

Just hoping they will correct it satisfactory without us taking it further. . I'll be down there tomorrow ............
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Old 03-23-2010, 10:29 PM   #19
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new home with visible drywall seams


If it was knockdown texture and you can see the joints what are you seeing? Is it the white of the taping cement compared to the darker paper surface? You mentioned earlier you cannot feel anything. If it is what I am thinking it is most definitely the primer/sealer not dong it's job with the white of the joints showing through.
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Old 03-24-2010, 09:20 AM   #20
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1st I guess I wasn't very clear about not feeling anything . . . that's because when I've been there, no ladders are around and the ceiling is a cathedral and I can't feel it because I can't touch it.

But yes I think it is the white of the seams that aren't covered correctly. There are maybe two areas that look like the seams weren't feathered enough or just too much mud. Those are not "that" noticeable but it is the shade difference where the seams are whiter than the surrounding area.
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Old 03-24-2010, 10:33 AM   #21
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RoyHill,

please post a current pictures even if the problems do not show up in the photos.

It will save many many additional questions. You have provided some additional info along the way.

1. knockdown texture
2. catherdral ceiling
3. confession you did not feel the seams

It will help us help you.
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Old 03-24-2010, 06:30 PM   #22
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Quote:
Originally Posted by Big Bob View Post
RoyHill,

please post a current pictures even if the problems do not show up in the photos.

It will save many many additional questions. You have provided some additional info along the way.

1. knockdown texture - Does it really matter what finish it is? I shouldn't see seams no matter if it is smooth or textured, correct?
2. catherdral ceiling - I said catherdral but it is just a 15' ft ceiling with one sided "vaulted"/angled. But again, seams shouldn't be seen on any type of ceiling, correct?
3. confession you did not feel the seams - In my original post I stated
Quote:
Originally Posted by royhill View Post
It may just be that the priming wasn't done well as it seems to be more of a variance in color but on the ceiling we can't run our hands across & feel it.
meaning that since it is on the ceiling I can't reach it to feel it. So not really a "confession" but just trying to state in more clearly.


It will help us help you.
My basic inquiry was/is about industry standards and if visible seams met them or should be unacceptable. And if not who could I contact if push comes to shove.

They informed that they will be correcting the ceiling tomorrow, hopefully it will look great and not like a repaired ceiling.

Thanks again and I really apprecate all the replies!
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Old 03-24-2010, 09:55 PM   #23
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new home with visible drywall seams


RoyHill,

I appologize if my last post had you seeing red.
The word confession was mis-used. I was searching for that wonderful word you just used clarity.


3. The "can't feel it"... was not taken by myself or others... as you
could not access the ceiling to feel it. And..further let logic A+B=C
(a being) the seams felt smooth..not humped to you. (b being) you either
rubbed your had accross before, during or after prime & paint on a smooth ceiling. ( c being conclusion) it's probably a priming issue.

It now appears that it is possible that the seams are humped.

1. texture? a double knock down finish should be very hard to read the seams through....more mud up there.

2. type of ceiling? The angle of incedence equals the angle of refraction. The human eye sees refracted light. If the seams are not featherd well and feel slightly raised this could show more on a higher sloped ceiling. (part of the inverse square law.) The way the light hits it.

Light levels and relectance factors will change as blinds, carpet, landscaping, artificial light is turned on...etc...

Different techniques (levels) can be used on areas to get uniform results.

"They informed that they will be correcting the ceiling tomorrow, hopefully it will look great and not like a repaired ceiling."

We all hope so. Good luck.
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Old 03-26-2010, 02:00 PM   #24
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Yeah, right after I clicked send I felt that red was not the color to use for my replies and thought it might be misinterpreted as being upset. And evidently I'm pretty good at not being very clear on things - sorry.

Anyway if I said that I had actually felt the seams I again misspoke (not going back to reread what I wrote-not really important to the issue). Never psychically touched the ceiling during any step. I can visibly see most seams in the ceiling because of shade difference in color, a few of them appear humped and the texture on those also appears slightly different.

Haven't had a chance to inspect yet but will be there tomorrow and hopefully they have done the right thing and made it look like the new ceiling it is. In the 6 homes we've owned in the last 30 years (none being new) I never saw a seam and don't want to see one (let alone numerous) now that we are buying new.

Again thanks for the replies and sorry for not being as clear as I could have been or by seemingly not being grateful for the help by posting in red.
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Old 04-08-2010, 02:08 PM   #25
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new home with visible drywall seams


So what was the final outcome? Sound like this may have been the only cathedral ceiling and maybe didn't get the best mudding done. Cross lighting any ceiling is the way to show seams.

Level 0 to level 5 in the specifications would have cleared a lot of this up.

It is possible that they didn't prime and only painted. I would shine a bright light, even a flash light to see it cross lighting makes it show up more. If so, re-feather. If not, spay a high build primer/sealer and then re-paint.
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Old 04-13-2010, 10:55 PM   #26
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Not sure what was done but it looks good now. I understand they had the rest of the house sealed off and was spraying the whole cieling again. If they reprimed or just added another coat of paint I'm not sure but it worked. Closed, moved in and in the middle of unpacking after having things in storage for almost 5 months - and wondering why we have all this stuff that we lived without for so long. Time for a BIG garage sale! Thanks all!
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Old 04-14-2010, 08:00 AM   #27
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Thank you for the up-date....glad this all worked out....

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