...I got a toilet??? - DIY Chatroom Home Improvement Forum

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...I got a toilet???

Posted 07-02-2010 at 10:29 PM by ChrisDIY
Updated 07-02-2010 at 10:45 PM by ChrisDIY

I was called today by Lowe's to inform me that my special order sink was in. After I left work I headed to my nearby Lowe's. Upon arrival I went to customer service and they had to track down someone to bring it up front. In the meantime I went to look at routers since I will need one to install this sink. When I arrived back at customer service router in hand I found 3 boxes sitting on a cart. The young lady helping me, pointed to the items and said there they are. I quickly went over to inspect the boxes and immediately couldn't figure out how the sink could fit in any of the boxes. Looking closely at the label I read Cimarron Toilet Biscuit, K-4309-96. However each box had my name on it. Frustrated I went over to the counter and told the young lady, "that's a toilet!" She looked equally confused and said. "I did say you were here to pick up your sink..." The paperwork for the order was examined and it clearly showed K-6411-2K-FF. So it was ordered right! The manager came over and began to try and make sense of it all and started by saying it was in the back. She came back up looking very disappointed not to mention empty handed. After 15 minutes with random phone calls and talking to various people the store manager found out our sink is in Wisconsin! So if anybody in Wisconsin ordered a Cimarron toilet in biscuit its in Zionsville, Indiana!

Also, if anybody took the item home thinking it was a toilet, sink weighs 125 lbs. There's going to be a nice "open box" somewhere in Wisconsin.
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